Support - Friendly, Speedy & Accurate

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Priority Support

To get the most out of webShaper e-catalogue, sign up for Priority Support and receive personalized, friendly service from the team who built online catalog software

Whether or not you purchase a support contract, you'll receive 30 days of phone support, free. Not to mention Free unlimited email and ticket support for all the customers, as long as you are still using the webShaper e-catalogue to power your website.

For priority support, please check out our detailed support plan below, the value you are getting back is a STEAL!

	Basic Support	Priority Support
Unlimited Free Patches for Security Related Bugs
Email Support
Fast Track Email Response (within one Business Day)	N/A
Database Backup (Monthly)	N/A
Newer version (minor release) and patches*	N/A
Phone Support	N/A
Special Discount on Next Purchase, Consulting Services	N/A
Pricing	FREE with purchase of webShaper e-catalogue	USD 4.90 / month ONLY!!! **
* For customer of webShaper e-catalogue Standard that comes with standard template only. Upgrade to new version is during the period of subscription, provided there is a new release during the subscription period. ** Subscription based on yearly basis only. USD $58.80 per year / user Only. For multiple users plan, please contact us.

Support Policy

• Support will only be provided if:
  1. The software, scripts and database structure has NOT been modified in any way.
  2. The data in the database has NOT been directly modified outside of the Administration product.
  3. The software is installed on a web server configured by a professional server administrator. Click here for a list of recommended web hosting provider.