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HOME : E-commerce White Papers for Merchants

E-commerce White Papers for Merchants

We have compiled a list of useful e-commerce related white papers published by some of the prominent survey firms and the industry leaders. Please visit back often as we will update the list from time to time. However, the white papers are strictly for information purpose only. The names of actual companies and the white papers mentioned are the trademarks and intellectual property rights of their respective owners.


Title File Size Source
Credit Card Killer (E-commerce) 810K FORBES
Credit Card 101 - Basic Introduction 151K N/A
27 ways to a better Checkout.. More Profit 2.1 MB Paypal
UK Online Fraud Report 2007 2.6 MB CyberSource
VISA E-commerce Merchant Guide to Risk Management 1.2 MB VISA
Usability Findings and Recommendations for Merchant Websites 1.9 MB VISA
Click to Buy: The Essential Guide to Best Practices in eCommerce 321K webTrends
2006 Online Retail Readiness Report 205K webTrends
E-commerce Site Trend Report Q3 2004 69K DoubleClick
E-commerce Survey 49K Interland
What merchants need to know about Verified by Visa and MasterCard SecureCode 266K CyberSource
Global Retail and Consumer Studies: Malaysia 179K PwC
E-commerce Safety Guide 1 MB Paypal
Electronic Commerce Security Architecture Best Practise 1.3 MB MasterCard
Global Consumer Attitudes Towards Online Shopping (Oct 2005) 251K ACNielsen
16 Proven Ways to Grow Your E-business 657K Paypal
Malaysia SME Retailing: Current & Future Consumer Trends 549K ACNielsen
How to Get to the Numbers that Matter in Retail 279K Microsoft
Linking Online Media to Offline Sales 268K ACNielsen
Online Advertising Really Moves Offline Product 452K ACNielsen
Global Online Shopping Habits Survey 2005 1.1 MB ACNielsen
How to create an e-commerce web site? 399K Verisign
What Every Merchant Should Know about Internet Fraud 177K Verisign
10 Steps to Successful B2C Online Customer Acquisition 609K eMarketer
Email Marketing - Best Practices Quick Tips 1.8 MB EmailLabs
Email Marketing- Best Practices Guide 4.2 MB EmailLabs
UK Online Fraud Report 2006 938K CyberSource
The Insider Guide to eCommerce Payment
463K CyberSource



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