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HOME : webShaper e-catalogue : Online Catalog Software FAQs

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ASP / ASP.net Online Catalog Software for Windows Server

webShaper E-catalog Client
Featured Client

 

FAQs - Online Catalog Software

1) Is there a limit of number of products webShaper e-catalogue can support?
2) In how many ways i can order a web design?
3) Can I change my website template?
4) Can I have a customized web design template?
5) How long will it take to setup & install webShaper e-catalogue?
6) Does Neowave offer graphic design, logo design or any other web design services?
7) Will webShaper e-catalogue work with my current website?
8) What is the main difference between webShaper e-catalogue and webShaper e-commerce?
9) What if i need some specialized functions on my e-catalogue?
10) Can i upload pictures or files using webShaper e-catalogue?
11) If i plan to setup an online catalogue with hundreds of products, will i have to add each product individually?
12) Is the architecture of product search engine friendly?
13) Can i attach PDF file to the products in webShaper e-catalogue?
14) How will potential customer find my online catalogue?
15) How can webShaper e-catalogue help me in my business?
16) Do I need to be Internet Savvy to use webShaper e-catalogue?
17) Would webShaper e-catalogue help me cut down on printing and faxing costs?
18) Do I need to have any special hardware or software to run webShaper e-catalogue?
19) Do I need a dedicated server to run webShaper e-catalogue?
20) Do you offer non-profit or educational organisation discount?
21) Is there a time-limited trial version you can download?
22) How do i receive the products after purchase?
23) Can i use it for more than one domain or website?
24) Does webShaper e-catalogue require users to download a browser plug-in?
25) Is the license a life time license? Do I have to pay any additional fees?
26) Do I need root access to install this?
27) Is this installed on my web server?

 

1) Is there a limit of number of products webShaper e-catalogue can support?
No. We realize it is not a practical move to limit the number of products supported. We have had customer managing from 50 to 10,000 products using our e-catalogue system. Customer can have as many products as they want in the online catalogue so that the products offering can grow together with their business.

webShaper e-catalogue uses Microsoft Access to store the product information. If you have a large number of products and expect a high number of concurrent visitors, we recommend MySQL or Microsoft SQL Server as the backend database.
2) In how many ways i can order a web design?

For those who want a Speedy Kickstart
1) Standard Template

- Use the Standard template that comes with webShaper e-catalogue
2) Website Template
- Buy a ready-made template from TemplateMonster.com

For those who cares about their Image and Branding
1) Neowave's Web Design Partners (WDP)
- Highly recommended. Our WDP which familiar with the e-catalogue system will deliver the design and integration to the clients.
2) In-house Design*
- Your own in-house designer that will do the web design and our software developer will assist you in the integration work.
3) Third Party Design*
- 3rd party designers that you prefer to work with and our software developer will assist them in the integration work.

*
Neowave will work closely with the designer on the requirement and an integration fee will apply.

3) Can I change my website template?

All webShaper e-catalogue comes with a Standard Template with optimized layout and design for an online catalogue. Once you place order, we will customize the color on the layout to suite your Company Logo. We also help you put up contents for 5 static pages, namely ABOUT US, CONTACT US, SERVICES, LINKS, and SUPPORT. You CANNOT change the website template once it's fixed.

However, we realize some of you might want a professional and unique design which requires creativity from a professional designer. Contact US to find out how our Web Design Partners (WDP) can add value to your business.

4) Can I have a customized web design template?

Yes. We have partnership with web design firms which can provide professional web design service that cater to your unique needs. Contact US to find out how our Web Design Partners (WDP) can add value to your business.

5) How long will it take to setup & install webShaper e-catalogue?

For webShaper e-catalogue which comes with standard template, it will only take One Business Day for us to install on your windows webserver*. For those customer who opt for custome web design offered by our Web Design Partners (or any 3rd party/In-house web designers), it will take anywhere from 2 to 4 weeks.

* Provided you already have domain, web and email hosting all properly setup and read before the installation of webShaper e-catalogue.

6) Does Neowave offer graphic design, logo design or any other web design services?
No. We focus on what we do best - developing e-commerce software. However, realizing the needs of our client for a professional web design service to uniquely reflect their brand and identity, we have partner with web design firms who can provide professional design services which cater to you needs. Contact US to find out how our Web Design Partners (WDP) can add value to your business.
7) Will webShaper e-catalogue work with my current website?

Absolutely. webShaper e-catalogue can be customized to reflect the look and feel of any pre-existing web site. It could also serve as an extension (e.g. http://ecatalog.yourdomain.com) of your pre-existing site. To make sure that the software is compatible with your current website, please check out the software requirements.

8) What is the main difference between webShaper e-catalogue and webShaper e-commerce?
webShaper e-catalogue is designed for Manufacturer, Wholesaler, Distributor which normally doesn't sell directly to end users. webShaper e-commerce is a much more comprehensive offering which cater to the needs of retailers that sell directly to the end users, it's also known as Business to Consumer (B2C). It has modules that handle payment gateways, shipping, orders, inventory, reports and more. For more information, please refer to webShaper e-commerce.
9) What if I need some specialized functions on my e-catalogue?
webShaper e-catalogue is highly customizable software which developed from scratch by Neowave. In case you are looking for extra functionalities, currently not supported by webShaper e-catalogue, our software developers will work with you to extend the functionality to support your needs in a very cost-effective manner.

Please click here for more info about our Custom Programming Services.
10) Can I upload pictures or files using webShaper e-catalogue?
Yes. You can use the Image Manger to upload any picture files (GIF, JPG, JPEG or PNG) or File Manager to upload any product related documents such as Technical Specification, Brochures (PDF, Excel, Word etc) etc.
11) If I plan to setup an online catalogue with hundreds of products, will I have to add each product individually?

No. webShaper e-catalogue Import Function will allow you to import products information in Microsoft Excel file within a few clicks. We even provide you with an Excel Template File as a reference.

12) Is the architecture of product search engine friendly?

Yes. webShaper e-catalogue is a search engine friendly e-catalogue software. You can insert Title, Meta Tags (Keywords and Description) content on your product pages. Furthermore, the standard template is fully Search Engine Optimized (SEO), so that your products can be properly indexed and BE FOUND.

13) Can i attach PDF file to the products in webShaper e-catalogue?
Yes. File Manager allows you to upload any documents (PDF, Word, etc) and "attach" it to any products in your e-catalogue.
14) How will potential customer find my online catalogue?

One common myth concerning website is the "If you build it, they will come" mentality. The reality is, there are literally millions of website around the world (and growing more every single seconds). You must make plans to market your web site. weShaper e-catalogue helps you out by having a Search Engine Friendly Online Catalogue. When internet spiders pick up on your web site they will be able to be crawled and indexed by the major search engines. For a kickstart, please check out our articles titled "Submit Your Website the Free & Easy Way"

Neowave takes great strides to ensure the software you are using is search engine friendly to give you the best chance to get listed highly in search engines.

Neowave also has additional search engine marketing services which can greatly increase your online revenues. Contact us to find out more about our Online Marketing Services.

15) How can webShaper e-catalogue help me in my business?
webShaper e-catalogue is a comprehensive online catalogue system which is designed for Manufacturers, Wholesalers and Distributors to effectively manage the products info published on their website. On top of it, the software is designed to assist business in marketing their products digitally and effectively online. For detailed information its benefits, please refer to the benefits of webShaper e-catalogue.
16) Do I need to be Internet Savvy to use webShaper e-catalogue?

No. But basic computer skills like Microsoft Office will help greatly. Don't just buy what we say, request for a demo to try out NOW! We are convinced you will like the user friendliness of our software.

17) Would webShaper e-catalogue help me cut down on printing and faxing costs?
Yes. It will certainly help you reduce the amount you spend on prints media. E.g. You can almost instantly add new products and have the info sent to all of your customers at once using the newsletter function supplied. For detailed information its benefits, please refer to the benefits of webShaper e-catalogue.

18) Do I need to have any special hardware or software to run webShaper e-catalogue?

No. All you need to use webShaper e-catalogue is a computer with internet connection (preferably broadband) that runs Internet Explorer. As for server side, you need a windows hosting platform which supports ASP.net. For detailed requirement, please refer to the System Requirements.

19) Do I need a dedicated server to run webShaper e-catalogue?
No. webShaper e-catalogue does not require a dedicated server. Any windows shared hosting environments will suffice. For detailed requirement, please refer to the System Requirements.
20) Do you offer non-profit or educational organization discount?
Yes. If you are, or work for a non-profit organization, then you can purchase any webShaper e-catalogue for 50% off the retail price. Contact US for more details.
21) Is there a time-limited trial version you can download?
Due to the nature of the product, we cannot offer trial versions. We do however have an online demo, and we offer a 30 day, 100% Money back guarantee, so if you do have any problems or concerns, you are assured that we put your priority on top.
22) How do i receive the products after purchase?
Upon purchase, you will receive an instant notification via email with the download details of your product, as well as access to the client area, where you can download your software.
23) Can i use webShaper e-catalogue for more than one domain or website?
webShaper e-catalogue is sold on a per web site license. For additional websites or domains, we offer extra licenses, at a discount from the initial purchase price.
24) Does webShaper e-catalogue require users to download a browser plug-in?
No. webShaper e-catalogue is completely self contained and require no outside plug-in's or add-ons.
25) Is the license a life time license? Do I have to pay any additional fees?
The license you purchase is a lifetime license, and you do NOT need to pay license fees at any time after your purchase. It's ONE-TIME FEE only! There are no additional monthly or yearly fees to use the software.
26) Do I need root access to install this?
No, you do not need root access to install webShaper e-catalogue, just FTP access.
27) Is this installed on my web server?
Yes. webShaper e-catalogue is installed directly on your web server, which means no monthly fees. Each product has a simple step by step installation process. If you faced any problem, please feel free to contact us as we will assist you in installation totally FOC!

 

 
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